How The Rates Are Calculated

  • Shipping and handling charges are determined by the weight of your package, and occasionally by the merchandise ordered (i.e. display units).
  • All shipping fees are subject to change.
  • If there are any out-of-stock items that change the weight of the package, the shipping charges will be adjusted accordingly.
  • All out of stock items are not charged when your package is shipped.

Free Shipping

  • For all domestic shipments to the contiguous 48 states, free shipping via UPS Ground or USPS Priority will be given to orders over $300.00 USD (excluding display units). Customers in Alaska and Hawaii are eligible for free shipping on orders above $700.00 USD. The total sum of the order must exceed $300.00 USD after all eligible discounts, store credits, and deductions have been calculated.

We reserve the right to change or discontinue any and all shipping promotions at any time, without prior notice.

Shipping and Transit Time

The transit time for your shipment depends entirely on your method of shipping, and in the case of orders placed with UPS Ground or USPS Priority, how far you are located in relation to us. Customers that require a faster shipping method can choose from one of the following Express options: UPS Next Day, UPS Next Day Saver, UPS 2nd Day, UPS 3 Day Select.

Orders with priority shipping are guaranteed to ship the same day it is processed, as long as the order is received before our daily cutoff time of 3 PM Central Standard Time.

Shipping Terms and Conditions

UPS guarantees on-schedule delivery of packages shipped via UPS Next Day, UPS Next Day Saver, UPS 2nd Day, UPS 3 Day Select, where such services are available (all 50 states and Puerto Rico).

The guarantee does not apply to UPS shipments that are delayed due to causes beyond the control of UPS, including but not limited to the following: the unavailability or refusal of a person to accept the delivery of the shipment; acts of God; any delays due to natural disasters.

If your shipment was delayed in any way due to the reasons stated above, WJW and UPS are not liable for any form of reimbursement on shipping charges.

We will not be responsible for any packages lost or stolen if there was no “Signature Requirement” service on the package. Please check the “Signature Required” option during check out in order to ensure the safe delivery of your package. There is a $4.00 signature requirement fee that will be added to your shipping cost.

Wrong Address Corrections

Please carefully check both your billing and shipping address before finalizing any order. If in any case there is an error in your shipping information, you may be assessed any of the following:

  • If your address is residential and you mark commercial, there will be a $4.00 fee per box added.
  • If there is any error in your shipping address (such as street number, name, suite number, etc.) that requires correction, UPS will charge a correction fee of $15.00 that you must be responsible for.

If there are any questions in regards to the correct address, feel free to contact our office to make any corrections before finalizing your order.

International

How The Rates Are Calculated

  • Shipping and handling charges are determined by the merchandise dollar amount and the weight of your package.
  • All orders are subject to verification.
  • If there are any out of stock items, the total shipping charges will be allocated proportionally and charged according to the dollar amount and the weight of the package.
  • All out of stock items are not charged when your package is shipped.

Free Shipping

On all our international shipments, if you were to purchase more than $700 USD you will be qualified to receive free UPS Expedited shipping.

All international free shipping applies when the total sum is equal or greater than $700 USD after all the credits and deductions have been applied.

  • Shipping charge is excluded in the total sum.
  • WJW covers the freight charge of the package; insurance, duties and taxes that are incurred are not covered in the WJW free shipping promotion.
  • This offer may be canceled at any time and is subject to change without prior notice.
  • Shipping upgrades are not available on Free Shipping Promotion.
  • Shipping upgrades are subject to the corresponding shipping charge.
  • We reserve the right to change or discontinue Free Shipping Promotion at any time.
  • All international shipments are subject to duties and taxes during transportation. All shipments that are shipped are shipped DDU (duties and taxes Unpaid).

Duties and Taxes on International Shipments

When you place an international order at www.wholesalejewelrywebsite.com or with an in-house sales rep, you authorize our shipping carrier (UPS) customs broker to act as your agent with Customs and Revenue (depending on country) to clear merchandise and process all duties and taxes.

Shipping outside the U.S.A: Your order may be subject to VAT, import duties and taxes, which are levied once your package reaches your country. WJW ships your package DDU, "duties and taxes unpaid", and does not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs. For more information regarding your country's custom policies, please contact your local customs office.

Canadian Customers:

Duties are determined as a percentage of the total amount of goods purchased. Goods and Services Tax (GST) Provincial Sales Tax (PST), and Harmonized Sales Tax (HST) are a percentage of the subtotal of the value of the merchandise purchased and the duties on that merchandise as required by law. The GST, PST, and/or HST rate is determined by the province to which the merchandise is shipped. All duties and taxes collected are forwarded to the proper Canadian authorities.

Shipping Terms and Conditions

UPS guarantees on-schedule delivery of packages shipped via UPS Next Day, UPS Next Day Saver, UPS 2nd Day, UPS 3 Day Select, where

such services are available (all 50 states and Puerto Rico).

The guarantee does not apply to UPS shipments that are delayed due to causes beyond the control of UPS, including but not limited to the following: the unavailability or refusal of a person to accept the delivery of the shipment; acts of God; any delays due to natural disasters.

If your shipment was delayed in any way due to the reasons stated above, WJW and UPS are not liable for any form of reimbursement on shipping charges.

We will not be responsible for any packages lost or stolen if there was no “Signature Requirement” service on the package. Please check the “Signature Required” option during check out in order to ensure the safe delivery of your package. There is a $4.00 signature requirement fee that will be added to your shipping cost.

Wrong Address Corrections

Please carefully check both your billing and shipping address before finalizing any order. If in any case there is an error in your shipping information, you may be assessed any of the following:

  • If your address is residential and you mark commercial, there will be a $4.00 fee added.
  • If there is any error in your shipping address (such as street number, name, suite number, etc.) that requires correction, UPS will charge a correction fee of $15.00 that you must be responsible for.

If there are any questions in regards to the correct address, feel free to contact our office to make any corrections before finalizing your order.